Our Services
Technology Advice
Whether you're in the market for a new device or seeking a smart IT solution for your business, our unbiased technology advisors are here to help. They'll provide you with comprehensive product comparisons, highlighting the pros and cons of each option. This detailed analysis ensures you can make an informed decision, choosing the right products and solutions that perfectly align with your specific requirements and goals.
Technology Sales
Xtal stands out as a leading technology seller, boasting a robust network of suppliers. This strategic advantage enables us to offer our clients high-quality products and prompt delivery, tailored to their specific needs. Our extensive industry connections ensure we can provide the most suitable and efficient solutions for each customer's unique requirements.
Technology Setup
Have you recently purchased a smart home device or a smart TV? Need help deciphering the user manual (if it came with one)? We're here to assist! We'll not only set up and configure your new device but also connect it with other devices and demonstrate its functionality.
Technology Support
Feeling overwhelmed by tech problems? Xtal has got your back! We provide comprehensive technical support for everything from computers and laptops to smart home systems. Our technologically savvy staff is here to assist our clients with all kinds of tech issues.
Our customers call us “Brisbane's most innovative Technology Solutions Provider!"
Hi there! I’m Matt, an Autistic small business owner passionate about solving tech problems.
I started Xtal Projects & Designs in 2019 with a simple goal: to make technology work for you, not against you. As a disability-owned small business, we bring a unique perspective to problem-solving and customer service.
- Struggling with your computer, mobile, tablet, or smart TV? I’ve been there, and I’m here to help!
- No more tech headaches—I’ll personally ensure your issues are resolved with empathy and understanding.
- The best part? I’ll come to you! Your home or office, I’ve got you covered.
Over the past 15 years, I’ve dedicated myself to researching and testing countless products and services. This experience, combined with my neurodivergent thinking, allows me to craft innovative, personalised solutions that truly fit your needs and help you reach your goals.
Supporting a disability-owned small business like Xtal means:
- Promoting diversity and inclusion in the tech industry
- Receiving unique, out-of-the-box solutions to your tech problems
- Contributing to the economic empowerment of the disability community
Additionally, I believe in giving back to our community, so I’m proud to offer special discounts to:
- People with Disabilities
- Community Groups
- Seniors
- Carers
- Healthcare workers
- Past and present Australian Defence Force Personnel
Solutions Are Our Specialty!
Super-fast.
Reliable.
Effortless!
Xtal Projects & Designs – Your go-to Partners for 360° Solution for Technology!
OUR MOST POPULAR TECHNOLOGY CATEGORIES
Smartphones / Tablets / Ipads
Xtal Projects & Designs provides comprehensive tech support for smartphones, tablets, and iPads. We serve both individual users and small businesses, tailoring our services to meet your specific needs.
Desktop Computers/Laptops
Worried about fixing your computer or laptop yourself due to valuable data? You're right to be cautious—DIY repairs can often cause more harm than good. That's where Xtal Projects & Designs steps in with our exceptional desktop and laptop support services. We offer top-notch onsite support to recover your data and restore your computer to full functionality. Our expert team is here to ensure your digital assets are safe and your device is running smoothly.
Wifi
Xtal Projects and Designs help to resolve your Wi-Fi issues. There can be various factors that may be contributing to the loss of your network connectivity. Only a professional technician can help you resolve these issues while optimising your connectivity so that you don’t face these issues again. We help both residential and small business Wi-Fi networks and provide network support whenever you need it.
Streaming TV
Xtal Projects and Designs specialises in connecting customers to Streaming TV services and troubleshooting any issues that arise. We ensure you can access your favourite channels and enjoy your preferred content without interruption.
Smart Home
Are you switching to the smart home setup and need help with it? From connecting to the internet to setting up Netflix on your TV, Xtal Projects and Designs has specialised in a smart home setup and all of its aspects. We are known for delivering top-notch smart home installation services in the industry across Brisbane, Australia.
Photo Scanning Service
Photos are precious assets that capture life's special moments. They're our window to cherished memories, allowing us to revisit important milestones and relive heartwarming experiences. Xtal helps you digitise your photos in your preferred format, using state-of-the-art scanning technology to ensure the highest quality digital reproductions. We handle your physical photos with care and provide you with easily accessible digital copies, ensuring you always have a backup and never lose these irreplaceable memories. Our service helps preserve your photographic legacy for generations to come.
Website Design and Optimisation
Xtal Projects & Designs offers comprehensive website services to elevate your online presence. Our skilled web professionals specialise in:
Custom Website Design
We create visually appealing, user-friendly websites tailored to your brand and business needs.
Website Refreshes
We breathe new life into existing websites, updating designs and improving functionality.
Performance Optimisation
Our team fine-tunes your website for speed and efficiency, ensuring fast load times and smooth user interactions.
Security Enhancement
We implement robust security measures to protect your website and users' data from potential threats.
HOW DOES XTAL WORK?
1. CHOOSE A SERVICE
Simply select the service you need from our offerings or feel free to ask.
2. GET CONNECTED
Booking our services is effortless. Just fill our online form or call us directly!
3. LET THE EXPERTS HANDLE IT!
Our skilled technicians will be at your side, ready to resolve your tech issues at your chosen time and location.
Why Choose Us?
Satisfied Customers
Our existing customers are completely satisfied with our services, and they always give us great reviews and referrals.
Expert Technicians
Our team comprises highly researched and experienced technicians with the skills and expertise to tackle your tech challenges head-on!
Satisfaction Guarantee
We're committed to your complete satisfaction. Our top-notch service is designed to not just meet, but exceed your expectations. If you're not happy, we're not happy - that's our guarantee.
Xtal Projects & Designs is a proud BeConnected Network Partner.
We offer free tech skills training for people aged 50 and over through the BeConnected program. This initiative aims to increase digital literacy and confidence among older Australians. Contact us to learn more about how we can help you or your loved ones enhance their technology skills.
Xtal Projects & Designs is a business nbn™ accredited adviser
We're here to assist you in transitioning your business to the nbn™ access network, ensuring a smooth and efficient upgrade for your connectivity needs.